Overview: Helping employees identify and better understand the varying behavior between the generations at work and develop strategies to work cohesively even though work styles, values, and attitudes may be different.

Topics To Be Covered:
	Stereotypes / Assumptions about Generations
		Where Do They Come From? Are They Real?
	Communication Styles
		Body Language / Verbal Communication   Presentation of Self   How We Prefer to Communicate   How We Gather Information
	Work Styles
		Motivation / Discipline Issues   Loyalty / Commitment   Work Ethic / Punctuality   Learning Styles / Management Styles   Attitudes on Serving / Authority   Decision Making / Conflict Resolution
	Important Factors that Affect Behavior
		Educational   Technological   Social   Political   Economic
	Strategies for Bridging The Generational Differences Successfully

Methodology: Interactive, using a variety of training tools, including small group discussions and exercises. The session will include simulations of real-life situations, and tips for working effectively in a multi-generational staff. A panel discussion involving employees from several generations may be facilitated in order to gain first-hand information on differing work issues and to strategize about how we can work together so the work environment is productive and comfortable for everyone.