Overview: An interactive program customized to deal with issues which surface when supervising and managing employees of different cultures. The program looks at key values in cultures we work with so that we can understand behaviors different from ours, and have success in communicating, motivating, and managing these important employees.

Topics To Be Covered:
	Stereotypes / Expectations / Myths about Other Cultures - True or False?
		"Theirs of Us" and "Ours of Them"
	Important Cultural Values That Affect Work Behavior
		The Group vs. the Individual   Indirect vs. Direct Communication   "Relationship-Driven" vs. "Results-Driven" Cultures   Changing Values Amongst Younger Generations
	Communication Skills Amongst Cultures
		Different Communication Patterns-When "Silence" is Important   Appropriate Conversational Topics   Non-Verbal Communication (Gestures, Eye Contact, Comfort Zone)   Verbal Communication with Non-Native English Speakers
	Work Styles
		Motivation / Discipline Issues   Male / Female Work Relationships   Management Styles / Corporate Structures of Other Cultures   Role of Seniority / Age / Job Status   Work Ethic / Punctuality   Socialized Workplace vs. Capitalistic Workplace   Decision-Making Styles

Methodology: Interactive with much audience participation through small group discussions and role-play exercises. The session will include humorous video scenarios illustrating important key points, tips for communicating with and managing people of other cultures, and comparison of other work styles with our own. A panel discussion involving several international employees may be facilitated in order to gain first-hand information on differing work issues and to strategize about the best ways to work together in a positive, comfortable environment.